Unified Communications in Manchester: every conversation, one platform.
Calls, chats, meetings and contact centres on one platform. We design, deploy and support communications that make your business easy to reach - from anywhere.
What unified communications means for Manchester businesses with DTI Tech
Legacy phone systems are costly to run and frustrating to use. We migrate your telephony to the cloud, embed calling into Microsoft Teams, and equip your meeting rooms and contact centre - with number porting, call routing and carrier services handled end to end.
We support organisations across Manchester city centre, Salford, Trafford, Stockport and the wider North West, with the same service extending UK-wide when you need it.
Everything covered, end to end
The difference it makes to your business
- Lower call and line rental costs
- One consistent experience across office, home and mobile
- Contact centre insight with call analytics and recording
- Future-proof platform with no on-prem PBX to maintain
Calls, chats, meetings and contact centres on one platform. We design, deploy and support communications that make your business easy to reach - from anywhere.
Every engagement is backed by clear SLAs, named contacts and transparent reporting.
A proven engagement model
Design
We map your call flows, numbers and integrations, then design the target platform and routing.
Migrate
Numbers port in planned waves; devices and users are configured, trained and supported at cutover.
Support & evolve
We monitor quality, manage carriers and evolve the platform as your ways of working change.
Pairs well with
Service Desk
24/7 service desk, monitoring and incident management delivered by our UK service team.
Explore serviceProfessional Services
Design, deploy and migrate - networking, data centre, collaboration and security projects.
Explore serviceField Engineering
Nationwide engineer dispatch for installs, break-fix and smart hands across the UK.
Explore serviceReady to talk unified communications in Manchester?
Tell our Manchester team what you need and we'll scope it with you, with no obligation and no jargon.